Privacy Policy

Who We Are Our website address is: https://taxresolution.us.

What Personal Data We Collect and Why We Collect It

Comments When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

Contact Forms We collect the information you provide in contact forms, which may include your name, email, phone number, and any other details you choose to share. This data is used to respond to inquiries and provide customer support.

Cookies If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for convenience, so you do not have to re-enter your details when leaving another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Analytics We may collect and analyze visitor data to improve our website and user experience. This may include IP addresses, browser types, referring pages, and timestamps.

Who We Share Your Data With We do not share SMS opt-in data or phone numbers with third parties or affiliate companies for marketing purposes.

How Long We Retain Your Data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you provided. You can also request that we erase any personal data we hold about you, excluding data we must retain for administrative, legal, or security purposes.

Where We Send Your Data Visitor comments may be checked through an automated spam detection service.

Your Contact Information If you have any concerns about your data, you can contact us at [insert contact email].

Additional Information

How We Protect Your Data We use encryption, secure server connections, and other security measures to protect your personal information from unauthorized access or disclosure.

What Data Breach Procedures We Have in Place In the event of a data breach, we will notify affected users and regulatory authorities as required by law.

What Third Parties We Receive Data From We do not purchase or obtain personal data from third parties.

What Automated Decision Making and/or Profiling We Do with User Data We do not use automated decision-making or profiling with user data.

Industry Regulatory Disclosure Requirements We comply with all applicable regulations regarding user privacy and data protection.

SMS Terms and Conditions

SMS Consent Communication The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications If you have consented to receive text messages from Tax Resolution, you may receive text messages related to appointment reminders, case updates, and follow-ups.

Example SMS Disclosure: “Hello, thank you for contacting Tax Resolution. How can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our https://taxresolution.us/privacy-policy.”

Message Frequency Our SMS message frequency may range from 1 to 5 text messages daily across all users.

Potential Fees for SMS Messaging Standard message and data rates may apply based on your mobile carrier’s pricing.

Opt-In Method You may opt-in to receive SMS messages from Tax Resolution in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

Opt-Out Customers may opt out of SMS messaging by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. They can opt back in at any time by replying START.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • Message frequency may vary.
  • You can opt-out at any time by texting ‘STOP.’
  • For assistance, text ‘HELP’ or visit our https://taxresolution.us/privacy-policy.